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27.04.2024
Manager: Compliance and Investigations
Randburg
... standards. Establish quality and performance standards for the Critical Services division and measure adherence to them continuously. Ensure the optimal allocation of resources to meet performance, quality, and customer requirements. Ensure the implementation of formal processes to support the ...
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Tracker South Africa
22.04.2024
Revenue Assurance Administrator (6 Months Fixed-Term Contract)
Randburg
... Banking, Finance, Insurance, Stockbroking Location: Randburg Contract: Fixed Term Contract Remuneration: Market Related EE position: Yes Introduction TRACKER requires the services of a Revenue Assurance Administrator in the Finance Department at our Johannesburg Head Office for a period of six ...
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Tracker South Africa
24.04.2024
Quality Assurance Coach (Product Support)
Randburg
... First Call Resolution for voice, written communications, and document for monthly reporting. · In cases where First Call Resolution and Data Quality has not been achieved attribute the cause to one of the following: System, Process, or Training · Monthly reports on assessments and data quality. ...
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Tracker South Africa
24.04.2024
Supervisor – Customer Value Maximization
Randburg
... National Diploma in Call Centre / Contact Centre Management or a related field Minimum of 3 years general Contact Centre experience within a sales environment. Minimum of 2 years Supervisory Contact Centre experience in a sales environment. Demonstrated competence and working knowledge of ...
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Tracker South Africa
28.04.2024
Manager: Compliance and Investigations
Randburg
... standards.Establish quality and performance standards for the Critical Services division and measure adherence to them continuously.Ensure the optimal allocation of resources to meet performance, quality, and customer requirements.Ensure the implementation of formal processes to support the ...
More »
Tracker South Africa
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